Home Herd support

Contact

Email sound.shs@gmail.com. Please include your device model, its OS version and the version of Home Herd, and a screenshot if you can.

Requirements

Home Herd is available for iPhone and Android. The minimum OS version is listed on the store page.

Restore purchases

Purchases are tied to the Apple Account or Google account you bought them with. On a new or reset device, install Home Herd with that account and use Restore purchase in the app.

Refunds

Purchases from the App Store are handled by Apple. To ask for a refund, go to reportaproblem.apple.com and sign in with the Apple Account you used. Purchases from Google Play: within 48 hours of buying, you can ask for a refund through Google Play (Google Play refund help). After that, email us with your order number.